An AI-enabled chatbot is a virtual or digital assistant powered by AI, . Whether you operate a financial institution or eCommerce store, or insurance company, a contact center is a must.This AI-enabled chatbot technology will transform your operations and provide streamlined and personalized communications with millions of your customers and 1000s of your employees, 24/7..
By implementing AI chatbots for your business, you can experience helpful and frictionless technology that results in higher customer satisfaction rates and repeat buyers. Thanks to ChatGPT, AI-enabled chatbots are gaining a lot of traction. This technology is bound to revolutionize how businesses interact with customers. So, let’s examine some benefits of implementing an AI chatbot within your business.
Cost Savings
As a growing business, you need a robust, flexible, and capable customer service department that helps answer customer queries and perform complex tasks.. However, expanding your team can prove to be quite costly. This need can be managed by rolling out intelligent chatbots for customer support that can handle simple to complex requests.
According to recent Juniper research, banking and financial services companies saved more than $200m in 2019 by implementing chatbots within their operations. This figure is expected to break the $7 billion mark globally by the end of this year.
You can experience a demonstration of a digital banking assistant created by Aigo, the world’s first chatbot with a brain, and see how it can streamline your operations and provide impeccable services to your customers.
Increased Customer Engagement
AI chatbots for businesses can take customer engagement to the next level. By integrating conversational AI chatbots, engagement can be contextual and more personalized, making them a lot more interactive. When swift responses are provided to customers, customer satisfaction goes up resulting in increase in customer loyalty and lifetime value as an example for an ecommerce store customers tend to stay much longer on the website, increasing the chances of a potential sale.
Chatbots, such as the one provided by Aigo, are intelligent enough to analyze responses based on customer details and past conversations. As a result, they won’t provide irrelevant information and will drive more personalized conversations. These bots can provide your business with the capability to deliver quick, real-time, and accurate information to your customers, which is becoming essential to retain customers and build brand loyalty.
Improve Customer Retention Levels with Aigo AI
If you’re looking for an AI chatbot for your business that can provide hyper-personalized conversations and interactions with your customers, you’ve come to the right place! At Aigo, you can usher your business into the new era by providing exceptional customer service and ensuring seamless business operations.
Aigo uses a unique ‘evidence-based hypothesis’ approach to understand and fully address the customer request without using big data, statistical pattern-matching, no brute force compute either. . Unlike other companies, we go beyond helping businesses reimagine their customer experiences. We don’t deliver a bot; we deliver a hyper-personalized virtual and digital assistant with a brain.
So, transform your contact center or customer service operations and experience Aigo today!