Differentiation

Chatbots without a Brain

Cognitive Skills

Ability to Remember History

• Yes

• No

Ability to Learn New Information Interactively

• Yes

• No

Ability to Understand Context

• Yes

• No

Ability to Understand Complex Sentences

• Yes

• No

Ability to Reason

• Yes

• No

Ability to Adapt

• Yes

• No

Ability to Disambiguate

• Yes

• No

Ability to be Scrutable

• Yes

• No

Ability to Dynamically Change Context

• Yes

• No

Ability to Manage Ongoing Conversation

• Yes

• No

Ability to Hyper-Personalize Conversation

• Yes

• No

Ability to be Goal-Oriented

• Yes

• No

Common Sense Knowledge

About the world

• Yes

• No

About the industry

• Yes

• No

About the Use Case/ Application

• Yes

• No

Brain

One User Brain for Hyper-Personalization per User

• Yes

• No

One Enterprise Brain for All Chat Apps

• Yes

• No

One Core Brain

• Yes

• No

Industry

Agnostic - Applies to all industries

• Yes

• No

eCommerce, HR, Banking, Insurance, Healthcare

• Yes

• No

Government, Mfg, Education and others

• Yes

• No

Domains

Agnostic - Applies to all domains

• Yes

• No

Sales, Service, Mktg, Support, HR, Admin

• Yes

• No

Benefits, Loans, Under Writing, Legal and others

• Yes

• No

Applications

Agnostic - Applies to all applications

• Yes

• No

Web Apps

• Yes

• No

Mobile Apps

• Yes

• No

ERP Apps

• Yes

• No

CRM Apps

• Yes

• No

AR/VR/MR Apps

• Yes

• No

Stakeholders

Agnostic - Applies to all stakeholders

• Yes

• No

End Customers

• Yes

• No

Employees

• Yes

• No

Vendors

• Yes

• No

Shareholders

• Yes

• No

Pricing

Consumption-based model

• Yes

• No

Don't pay for any user who didn't use it

• Yes

• No

Hosting

Hosted behind Enterprise Customer's Firewall

• Yes

• No

Natively integrated into multiple enterprise apps

• Yes

• No

Security

Enterprise Customer's Policies and Standards

• Yes

• No

Data Access, Privacy, Retention & Deletion

• Yes

• No